New research in the INFORMS journal Information Systems Research looks at gamer behavior and how to match their engagement level with different games to ensure they play more often and for longer periods of time.
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do chatbots actually increase customer satisfaction and loyalty? And are chatbots already successful in replacing human workers?
Odds are that you’re going to be more likely to deal with haters than fans on a Facebook page, according to a recent study. But smart moderation tactics can help defuse issues before they get out of hand.
The promise of artificial intelligence (AI) improving our lives is enormous. In less than a quarter of a century, the Internet has grown from niche curiosity to a modern necessity for much of the world. Interpersonal communication has never been easier and social media has profoundly changed how people interact. This same technology that allows for a more efficient and communicative modern life also puts public and personal information at risk and creates new anxieties among the public and policymakers. These heightened concerns should not be a hinderance to the furtherance of technology, but rather, they should serve as a catalyst for necessary reflection and planning. To fully realize the benefits of these technologies, organizational goals must align with defined ethical values and the public interest.
From Sephora to Amazon to Dominos Pizza – major companies have employed chatbots to interact with millions of customers from around the world.
These artificial intelligent systems have been found to outsell human employees by four times and at almost zero marginal costs.
Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578
An audio journey of how data and analytics save lives, save money and solve problems.
On Jan. 21, OpenAI launched the $500 billion Stargate Project with partners like Arm, Microsoft, NVIDIA, and Oracle. This initiative aimed to secure American AI leadership, create jobs, and boost the economy. Initially, this boosted the stock prices of these companies.
The telecom industry is at a pivotal crossroads, and the only choice forward for telcos is to pursue innovation without the fear of failure. Telcos must be willing to capitalize on emerging technologies and shifting market dynamics that will soon dominate the future telecom landscape. Three areas, in particular, telcos should begin investing in and exploring (if they haven’t already) include:
Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.
Tariffs could raise the cost of medical care and prescription drugs for people in the U.S.
Prof. Anna Nagurney explains what Rare Earth Minerals are and their importance in a variety of industries along with day-to-day life
Eli Lilly’s manufacturing announcement is a reminder of how many pharma issues are at play.
Billionaire investor Mark Cuban's question to Representative Matt Gaetz, a Florida Republican, on energy costs took off on social media on Saturday.
Florida lawmakers have banned wind turbines off its shores and near the coast, saying the bill is meant to protect wildlife and prevent noise.