"Bags Fly Free" policy could be costing Southwest Airlines
By studying nearly nine million domestic flights, INFORMS members Mazhar Arikan, University of Kansas; Vinayak Deshpande, University of North Carolina at Chapel Hill; and Mark Ferguson, University of South Carolina, found that by not charging checked bag fees Southwest Airlines could be impacting their flights' ability to depart on time. Their findings were published in the INFORMS journal Management Science.