News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Delta Air Lines and JetZero partner on new “Stealth bomber” passenger plane

Delta Air Lines and JetZero partner on new “Stealth bomber” passenger plane

Travel Tomorrow, March 17, 2025

A brand new shape of commercial jet could be in the skies by 2030, if a partnership between Delta Air Lines and Californian aviation startup JetZero goes to plan. The pair are working together to produce a 2027 prototype for a new passenger plane with a “blended wing body” (BWB) that resembles a Stealth bomber. 

Dr. Sheldon Jacobson: Fill out your March Madness brackets backwards

Dr. Sheldon Jacobson: Fill out your March Madness brackets backwards

WGN Radio, March 17, 2025

University of Illinois at Urbana-Champaign computer science professor Dr. Sheldon Jacobson joins John Williams to break down the ways that listeners can have minimal risk when selecting their picks for the tournament. Dr. Jacobson talks about the success of underdogs in March Madness as well as the seeding matchups you should keep an eye on. His website, BracketOdds, allows AI to fill out a bracket for you.

Sheldon H. Jacobson: With sports gambling in play, March Madness has never been madder

Sheldon H. Jacobson: With sports gambling in play, March Madness has never been madder

Chicago Tribune, March 14, 2025

March Madness is fast approaching. The men’s and women’s college basketball teams, 68 of each, are gearing up for three weeks of frenzy on the court, as each team dreams of reaching the Sweet Sixteen, the Elite Eight or the Final Four. A few even have their sights set on being crowned the national champion.

[Sheldon H. Jacobson] Focus on increasing buying power

[Sheldon H. Jacobson] Focus on increasing buying power

Korea Herald, March 13, 2025

The recent Consumer Price Index report from the Bureau of Labor Statistics showed that prices have risen by three percent from one year ago. This is one percent above the Federal Reserve’s two percent inflation target, which they base on the Personal Consumption Expenditure Price Index.

New research explores how AI can build trust in knowledge work

New research explores how AI can build trust in knowledge work

NewsCaf, March 11, 2025

In today s economy, many workers have transitioned from manual labor toward knowledge work, a move driven primarily by technological advances, and workers in this domain face challenges around managing non-routine work, which is inherently uncertain. Automated interventions can help workers understand their work and boost performance and trust. In a new study, researchers explored how artificial intelligence (AI) can enhance performance and trust in knowledge work environments. They found that when AI systems provided feedback in real-time, performance and trust increased.

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