News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

New Study Reveals Economic Ripple Effects of Mass Shootings on Local Businesses
News Release

BALTIMORE, MD, May 13, 2025 – As communities across the United States continue to confront the devastating toll of mass shootings, new research reveals a staggering economic dimension to these tragedies. A study published in the INFORMS journal Marketing Science finds that mass shootings cause an estimated $27 billion in annual lost revenue for U.S. retailers driven by sharp declines in foot traffic, reduced transaction volume and long-term store closures.

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New Research Reveals Concealed Carry ‘Shall Issue’ Laws Increase Handgun Purchases, While ‘Permitless Carry’ Shows No Effect
News Release

BALTIMORE, MD, May 13, 2025 – Researchers who took a close look at loosened concealed carry laws between 2010 and 2017 have found that “Shall Issue” regulations, which remove local authority discretion on the issuance of concealed carry gun permits, contribute to a significant increase in handgun purchases. At the same time, the researchers found that in states that adopted “Permitless Carry” policies, there was no noticeable change in gun purchases.

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Can You Fly Without a REAL ID After May 7 Deadline? What To Know
Media Coverage

The time has come: REAL ID will finally be implemented in less than one week, about 20 years after it was initially proposed.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Rise in Cases and Positivity Rate at Temple Prompts Concern; Gov. Murphy Says N.J. Schools Reopening Next Week are Prepared to Handle Outbreaks

Rise in Cases and Positivity Rate at Temple Prompts Concern; Gov. Murphy Says N.J. Schools Reopening Next Week are Prepared to Handle Outbreaks

The Philadelphia Inquirer, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1. The Aug. 27 letter, obtained by McClatchy, asked governors to fast-track permits and licenses for new distribution sites. “The normal time required to obtain these permits presents a significant barrier to the success of this urgent public health program,” Redfield wrote.

Guest Commentary: Partnership, Not Punishment, is the Key to Keeping Colleges Open

Guest Commentary: Partnership, Not Punishment, is the Key to Keeping Colleges Open

NWI Times, August 30, 2020

College students on campus will behave like the 18- to 24-year-olds that they are. They will gather in groups to hang out, socialize amongst themselves, and act in a manner that is frequently in exact conflict to what is needed to keep campuses open this fall. Threats of student expulsion and punishment will not work. Embracing students as partners in campus reopenings is the strategy that has the best chance of succeeding.

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

News Release, September 3, 2020

CATONSVILLE, MD, September 3, 2020 – Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

Flu Season and Covid-19 Are About to Collide. Now What?

Flu Season and Covid-19 Are About to Collide. Now What?

Wired, September 2, 2020

In parts of the United States, autumn is coming. The mornings have a coolness. The dogwood leaves show an edge of color. And outside pharmacies, the banners of fall are appearing: “Flu shots here.” This year in particular, health authorities hope Americans will listen. The overlap of the influenza season and the coronavirus pandemic could overwhelm the health care system if people don’t take the vaccine and the incidence of flu is high. Planners are worried about renewed pressure on hospital beds and protective equipment, and less visible pressure on laboratories, which have to use the same machinery and supplies to analyze diagnostic tests for both Covid-19 and flu.

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

'Urgent' Request Sent to States in Push for Coronavirus Vaccine Delivery by Nov. 1

Impact 2020, September 2, 2020

Dr. Robert Redfield, director of the Centers for Disease Control and Prevention, sent a letter last week to the nation’s governors with an urgent request. The Trump administration wanted them to do everything in their power to eliminate hurdles for vaccine distribution sites to be fully operational by Nov. 1.

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